Effective Date: September 16, 2026
Last Updated: September 16, 2026
1. Introduction & Scope
1.1. Bhartiya Airways Academy (hereinafter referred to as "the Academy", "We", "Us", or "Our") is committed to protecting and respecting your privacy.
1.2. This Privacy Policy governs the collection, storage, processing, transfer, and protection of personal data collected from students, applicants, visitors, website users, and any individuals interacting with our digital platforms, physical campuses, or training services (hereinafter referred to as "User", "You", or "Your").
1.3. By accessing or using our website, mobile application, admission portals, or any associated services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy. If you do not agree with these practices, please refrain from using our services.
2. Information We Collect
We collect information necessary to deliver educational, administrative, and training services. This data falls into two primary categories:
2.1. Personal Identifiable Information (PII)
When you register, apply for courses, or request information, we may collect the following personal data:
- Identity Data: Full name, father's/guardian's name, date of birth, gender, nationality, and photograph.
- Contact Information: Primary and secondary phone numbers, email address, WhatsApp number, permanent address, and correspondence address.
- Academic Credentials: Marksheets (10th, 12th, Graduation), passing certificates, board/university details, language proficiency levels, and educational background.
- Government Identity Proofs: Aadhaar card, Passport, Driving License, or other government-issued ID documents (where required for verification or regulatory compliance).
- Financial Data: Bank account details, UPI ID, or transaction history related to fee payments (processed through secure payment gateways).
2.2. Automated & Technical Data
When you browse our online platforms, our servers automatically log certain technical information:
- Device & Connection Data: IP address, browser type and version, operating system, screen resolution, time zone, and language settings.
- Usage Data: Pages viewed, time spent on specific pages, links clicked, referral URL, and search queries within our website.
2.3. Cookies & Tracking Technologies
- We use cookies, web beacons, and pixel tags to enhance user experience, analyze site traffic, and deliver tailored content.
- You can manage or disable cookie preferences through your browser settings; however, doing so may impact certain functionalities of our website.
3. Purpose and Legal Basis of Processing Data
We process your personal data strictly for legitimate educational, operational, and legal purposes:
3.1. Academic and Admission Operations:
- Evaluating admission eligibility and processing application forms.
- Generating student registration IDs, roll numbers, and official academic records.
- Managing classes, examinations, practical training sessions, and issuing certifications.
3.2. Communication & Administrative Notices:
- Sending updates regarding application status, batch schedules, examination dates, and important policy changes.
- Responding to inquiries, feedback, and support requests.
- Providing admission guidance via email, phone calls, SMS, or WhatsApp.
3.3. Financial Management:
- Processing tuition fees, registration fees, and other payments securely.
- Generating invoices, receipts, and maintaining audit-compliant financial records.
3.4. Service Optimization & Analytics:
- Analyzing user trends to improve our curriculum, training facilities, and website interface.
- Conducting internal research to upgrade educational programs and student placement assistance.
3.5. Legal & Compliance Requirements:
- Complying with applicable statutory laws, government directives, and regulatory guidelines.
- Detecting, preventing, and investigating fraud, security breaches, or unauthorized activities.
4. Data Sharing and Disclosure Policy
We strictly adhere to a zero-monetization data policy. We do not sell, rent, trade, or commercialize your personal information to any third party for marketing purposes.
Your data may only be shared under the following conditions:
4.1. Authorized Third-Party Service Providers:
We may share data with trusted vendors who perform operational services on our behalf (e.g., cloud hosting providers, SMS/email gateway services, secure payment gateways, and IT support). These service providers operate under strict confidentiality agreements and are permitted to process data solely for assigned duties.
4.2. Legal and Regulatory Mandates:
We may disclose personal information if required to do so by law, court order, subpoena, or official request from government authorities or law enforcement agencies.
4.3. Protection of Rights & Safety:
We reserve the right to disclose information when we believe, in good faith, that disclosure is necessary to protect the safety, rights, or property of Bhartiya Airways Academy, its students, staff, or the public.
5. Data Security and Retention
5.1. Security Standards:
We implement industry-standard technical, organizational, and physical security measures—including SSL encryption, firewalls, secure server environments, and restricted access controls—to safeguard your data against loss, misuse, unauthorized access, or disclosure.
5.2. Data Retention:
- We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable tax, accounting, or legal record-keeping regulations.
- Once the retention period expires or the purpose is fulfilled, your data is securely deleted or anonymized.
6. User Rights and Controls
Subject to applicable laws, you possess the following rights regarding your personal data:
- 6.1. Right to Access & Rectification: You may request access to the personal data we hold about you or request corrections to inaccurate/incomplete records.
- 6.2. Consent Withdrawal: You may withdraw your consent for data processing at any time (where processing relies on consent). Withdrawal does not affect the legality of processing conducted prior to the request.
- 6.3. Marketing Opt-Out: You may opt out of receiving non-essential promotional communications by following the "Unsubscribe" link provided in our emails or contacting our support team.
7. Third-Party External Links
Our website may contain links to external third-party websites, payment portals, or partner platforms. We do not exercise control over and are not responsible for the privacy practices, content, or policies of these external sites. Users are advised to review the privacy policy of any third-party website they visit.
8. Children's Privacy
Our services are primarily intended for individuals seeking professional and higher education training. For candidates under 18 years of age (minors), enrollment and data collection must be conducted with the explicit knowledge and consent of a parent or legal guardian.
9. Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changing operational, technical, or legal requirements. Any modifications will be posted on this page with an updated "Effective Date". Continued use of our services following such updates constitutes your acceptance of the revised policy.
10. Grievance Redressal & Contact Details
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or your personal data handling, please contact our designated Grievance Officer:
- Institution Name: Bhartiya Airways Academy
- Email: info@bhartiayairways.com
- Helpline Number: 9204044044
- Official Address: E-57A sector 63 Noida
