Career

TICKET SUPPORT EXECUTIVE

As a Ticket Support Executive, you'll play a critical role in ensuring customer satisfaction by assisting with ticket sales, resolving customer inquiries, and providing support throughout the booking process. You'll need excellent communication skills, a customer-centric approach, and strong attention to detail. In this exciting role, you'll work alongside a supportive team to deliver outstanding service and build strong customer relationships. 

• → Providing information on available flights and pricing 
• → Assist passengers in booking tickets online
• → Assist users on ticket cancellation and refund money process
• → Provide passengers all possible help if they need

SALES MANAGER

At Bhartiya Airways, we're seeking a dynamic and experienced Sales Manager to lead our sales team and drive business growth. As a key member of our leadership team, you'll be responsible for developing and implementing effective sales strategies, building strong customer relationships, and driving revenue and market capitalization. We offer a positive and supportive work environment, growth opportunities, and competitive compensation packages. Join us and take your sales career to new heights!

     → Coordinate and manage all marketing and sales efforts on a local and regional
     → Evaluate the sales squad's advantages and disadvantages.
     → Assist sales representatives on the field as they develop contacts.
     → Visit consumers to understand their changing demands and measure.

CSA (CUSTOMER SERVICE ASSOCIATE)

Join the Bhartiya Airways team and become an essential part of our commitment to exceptional customer service! As a Customer Service Agent, you'll be responsible for handling customer inquiries, concerns, and issues with professionalism and efficiency. We're seeking talented individuals who are passionate about customer satisfaction and thrive in a fast-paced environment. With competitive compensation, growth opportunities, and a supportive team culture, Bhartiya Airways is the perfect place to advance your customer service career.

   → Provide accurate, valid and complete information.
   → Obtain business connections
   → Achieve sales and phone handling goals for the customer support team.

HR EXECUTIVE

Join the Bhartiya Airways team as an HR Executive and help us attract, recruit, and retain the best talent in the industry. As a key member of our HR team, you'll be responsible for managing all aspects of human resource management, including recruitment, employee relations, performance management, and salary distribution. We're seeking an experienced and dedicated HR professional with excellent communication and organizational skills. Come be a part of our team and help us build a world-class workforce!

Role of HR executive :-

     → Recruitment
     → Managing resignations or terminating employees
     → Hiring new staff and arrange the proper training

ASSISTANT BRANCH MANAGER

Join the Bhartiya Airways team as an Assistant Branch Manager and be the right-hand person to our Branch Manager. As a key member of our team, you'll be responsible for overseeing the hiring and onboarding of new team members, managing the team's schedules, and ensuring compliance with company policies. You'll also play a critical role in ensuring customer satisfaction by addressing customer complaints and feedback. We're seeking a passionate and enthusiastic individual with excellent leadership and organizational skills. Come be a part of our team and help us drive success!

KRA / Responsibilities:
     → Attends and participates in staff meetings on a regular basis.
     → In the absence of the manager, manages branch operations.

TOURISM MANAGER

Are you a detail-oriented and budget-savvy individual with a passion for travel? Bhartiya Airways is seeking a tourism manager who can oversee and manage all aspects of trip logistics, including itinerary creation, service reservations, and stakeholder communication. As a successful candidate, you should possess financial acumen and the ability to anticipate trends and movements to maximize cost-effectiveness. Join our team and help our customers create unforgettable travel experiences!

Tourism Manager Responsibilities:

     → Creating and distributing thorough itineraries.
     → Coordinating with the venue's operations teams.
     → Maintaining a high level of stakeholder accessibility.
     → Arranging for travel, lodging, and related services.

IT MANAGER

We're on the hunt for an experienced and driven IT Manager to oversee the smooth operation of our computing systems and equipment. With a wealth of knowledge in industry best practices, successful technical management, and information analysis, you'll be responsible for ensuring our hardware and software systems are top-notch. This is a fantastic opportunity to bring your expertise and creativity to the table and make a real impact!

IT Manager Responsibilities:

• → Supervising and ensuring the annual IT budget's cost-effectiveness.
• → Keeping a watch on daily activities, including the servers' operating system, software.
• → Coordinating technological upgrades, maintenance, and installations.
• → Testing, troubleshooting, and modification of information systems.