1. Introduction
This Privacy Policy covers Bhartiya Airways Pvt Ltd., its websites, mobile applications, and digital platforms. Bhartiya Airways respects and cares about the privacy of its users and the confidentiality of personal data provided to the company.
Our privacy policies govern how we collect data, how we use the data you provide, and how long we retain user data in our secure database.
2. Personal Information We Collect
We collect, process, and use personal information during our interactions with you to facilitate flight bookings, holiday packages, and educational courses. This typically includes:
- Full Name, Title, Gender, Date of Birth
- Contact details (Email address, Mobile number)
- Passport details & Country of Residence / Nationality
- Payment card & transaction verification details
- Marketing preferences & travel booking history
3. How We Use Your Personal Information
We use your personal information to support our operations and deliver personalized services, including:
- Processing flight ticket bookings, hotel reservations, and entrance exams
- Sending booking confirmations, flight status updates, and transaction receipts
- Personalizing promotional travel offers and holiday package discounts
- Preventing fraudulent transactions and meeting legal requirements under Indian law
4. Data Protection & Security Measures
We employ industry-standard encryption protocols, including SSL (Secure Sockets Layer) and TLS (Transport Layer Security), to protect sensitive communications and payment transactions. Our staff and technology providers are bound by strict confidentiality obligations.
5. How to Contact Us
If you have any questions or concerns regarding our Privacy Policy or data handling practices, please contact our Data Privacy Officer at:
Email: privacy@bhartiyaairways.com
Corporate Address: Bhartiya Airways Pvt. Ltd., Noida / New Delhi, India.