BUILD YOUR FUTURE IN AVIATION

Description: Job Description: Ticket Support Executive Role: Ticket Support Executive Responsibilities: Flight ticketing, PNR creation, cancellation, reissue, date change. Customer support via call/email/chat. Follow airline rules, fare guidelines & refund process. Maintain accuracy and provide fast resolution. Skills Required: Good communication (Hindi/English). Basic computer knowledge. Customer handling skills. Required Documents: 10th Marksheet, 12th Marksheet, Aadhar Card, PAN Card, AIATC Certificate.

Description: Job Description: Tourism Manager Role: Tourism Manager Responsibilities: Manage tour planning, bookings, hotel coordination & transport. Handle customer queries and ensure smooth tour operations. Create tour packages and maintain budgets. Resolve customer complaints professionally. Supervise tour guides & ground staff during trips. Maintain safety, service quality and customer satisfaction. Skills Required: Good communication (Hindi/English). Customer handling & problem-solving. Basic computer and reservation knowledge. Leadership & team coordination. Required Documents: 10th Marksheet, 12th Marksheet, Graduation any subject, Aadhar Card, PAN Card, AIATC Certificate.

Description: Job Description: Customer Support Associate (CSA) Role: Customer Support Associate Responsibilities: Handle customer calls, emails, and chats professionally. Provide flight-related information, ticket support, and basic resolutions. Follow airline policies, guidelines, and service standards. Maintain accurate records of customer interactions. Skills Required: Good communication (Hindi/English). Basic computer knowledge. Polite behaviour and customer-handling ability. Required Documents: 10th Marksheet, 12th Marksheet, Aadhar Card, PAN Card, AIATC Certificate.

Description: Job Description: Passenger Service Associate (PSA) Role: Passenger Service Associate Responsibilities: Assist passengers at check-in counters, boarding gates & arrival area. Verify documents, issue boarding passes, and handle baggage queries. Provide flight information, announcements, and customer assistance. Ensure safety, service quality, and compliance with airline guidelines. Manage queues, guide passengers, and support special needs travellers. Skills Required: Good communication (Hindi/English). Customer handling & problem-solving. Basic computer knowledge. Professional grooming and behaviour. Required Documents: 10th Marksheet, 12th Marksheet, Aadhar Card, PAN Card, AIATC Certificate.

Description: Job Description: Ground Staff Role: Ground Staff (Airport Operations) Responsibilities: Assist passengers at check-in, boarding, and arrival counters. Verify travel documents and issue boarding passes. Handle baggage, security checks, and flight coordination support. Guide passengers, manage queues, and resolve basic queries. Maintain safety, service quality, and airline compliance. Skills Required: Good communication (Hindi/English). Customer handling & teamwork. Basic computer knowledge. Professional grooming and behaviour. Required Documents: 10th Marksheet, 12th Marksheet/Graduation, Aadhar Card, PAN Card, AIATC Certificate.

Description: Start with the must-haves like core skills, the level of seniority, education, and areas of previous experience a candidate would need to have to be successful in the role.

Description: Job Description: Ground Staff Role: Ground Staff (Airport Operations) Responsibilities: Assist passengers at check-in, boarding, and arrival counters. Verify travel documents and issue boarding passes. Handle baggage, security checks, and flight coordination support. Guide passengers, manage queues, and resolve basic queries. Maintain safety, service quality, and airline compliance. Skills Required: Good communication (Hindi/English). Customer handling & teamwork. Basic computer knowledge. Professional grooming and behaviour. Required Documents: 10th Marksheet 12th Marksheet Aadhar Card PAN Card AIATC Certificate